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Services

SAP SUPPORT AND CONSULTANCY

SAP S4 HANA Cloud

You can accomplish your digital transformation journey in a shorter time and at lower cost with SAP S/4 HANA Cloud. Smart ERP S4HC that comes with Machine Learning, Artificial Intelligence, ADVANCED analytics, IoT and Block Chain automates your manual processes to help improve your efficiency. SabancıDx cloud technologies and SAP Experience will help you in this transformation journey with its local solutions.

SAP S4 HANA Transformations

We support the S4 HANA transformation of our customers who already use SAP solutions and companies that want to add speed, analytical capability, and mobile functionality to their technology with SAP's S4 HANA solutions. If our customers wish to move to HANA or make S4 HANA implementation from the start, we manage their projects and support their transition process with our expert staff. As a system integrator, we offer solutions to our customers at every point of their S4 HANA transformation project with hardware supply, installation, consultancy, and turn-key project approach.

SAP

Mobile Transformation Fiori Transformations

SabancıDx and its Fiori teams develop mobile applications and related infrastructure services to help you achieve mobile supported business processes. With SAP Fiori, we enable you to easily and quickly move both your standard processes and your exclusive processes to the mobile platform.

SAP Analytical Solutions

SabancıDx and its Fiori teams develop mobile applications and related infrastructure services to help you achieve mobile supported business processes. With SAP Fiori, we enable you to easily and quickly move both your standard processes and your exclusive processes to the mobile platform.

SAP Cloud Platform (SCP)

SAP Cloud Platform is an open service platform. It offers you in-memory capability for smart and cloud-supported applications, basic platform services and unique microservices as a cloud-supported mobile application. Also, SAP Cloud Platform offers you unlimited flexibility and control between clouds, frameworks, and applications. With SCP, businesses can improve their existing applications and start using applications already developed in IoT and big data areas.

SAP Application Management Services (AMS)

Our approach is to maximize customer satisfaction with the SAP Support services we offer including 7/24 Support, SLA Based Intervention, Remote and On-Site Support, Effective Project/Support Management, Allocated Resources, Opening Tickets, Ticket Analysis, and Other Detailed Analyses, Continuously Improving Solution Database and SAP OSS Support service. Our proactive support approach has the following advantages:

  • Support:
    • Ticket Management (Incident Management)
    • Problem-Solution Management (Knowledge Management)
    • Change Request Management (Change Management)
    • Problem Management
    • Test Management use and follow-up
  • Know-how protection with detailed documentation
  • Detection of the effects of changes in critical business processes and risk mitigation
  • Reducing the total cost of ownership (resource utilization with flexible capacity)
  • Increased business continuity enabling you to focus on your value-added services

SAP Consultancy Services

SabancıDx provides services for all enterprise applications of SAP. We offer application consultancy in enterprise resource planning, Customer Relationship Management, Supply Chain Management, Business Processes Management, Database, Data Warehouse, SAP HANA, S/4HANA, Mobile solutions, Business Intelligence, Corporate Performance Management, analytics, and cloud-based SAP solutions. As for roll-out projects, we carry out SAP Roll-out projects with our resources experienced in roll-out projects carried out from abroad to Turkey and from Turkey to abroad.

Project Management Services

Boasting SAP Project Management experience of many years, SabancıDx adds to your business the required know-how transfer and formal project management methodology for a healthy execution of your SAP implementation. We implement ACTIVATE Project Management methodology that contains the Agile approach that is suitable for PMI methodologies - and which has been recently adopted by SAP. Our experienced and certified project managers complete your SAP Projects within the targeted time, quality and budget.

SAP Solution Manager

We offer our customers SAP SOLMAN capability developed for the quality of our SAP AMS services exclusively as a consultancy. In particular, with our SAP Solman adaptation services -offered only by a few companies in Turkey- we aim to take our SAP systems support a step further.

SAP

Scenarios accomplished with SAP SOLMAN

Documentation of Critical Business Processes Over Solution Manager

Change Implant Analysis with Business Process Change Analyzer

• Defining Custom Code Quality Rules

• Reporting the weekly code quality

• Identifying the codes affecting the system performance with Custom Code Tools

• Job Monitoring

• Adap Dump / Exceptions Follow-Up

• End User Performance Monitoring with End User Experience

• Update Error Follow-up (SM13)

SAP License Management

Under Sabancı group and VAR, we offer consultancy for preparation to SAP Audit for license maintenance customers outside the group. We support our customers with our expertise to keep them informed about the constantly updated SAP Software Terms of Use, make them ready for annual audits and avoid any future license problem in new product purchases.

References

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